communication

  • The Lost Art of Listening: Why No One Feels Heard at Work

    The Lost Art of Listening: Why No One Feels Heard at Work

    BETTER THAN THIS — Article 5 of 9  This is the fifth article in the Better Than This series on toxic workplace cultures — what they are, how they work, and what actually helps. New to the series? Start with Article 1: The Workplace That Wears You Down →  Think about the last time…

  • The Enneagram at Work: Moving from Friction to Understanding

    The Enneagram at Work: Moving from Friction to Understanding

    We don’t all see and approach the world in the same way. It sounds obvious, but in the middle of a busy week, a looming deadline, or a tense meeting, it’s surprisingly easy to forget. The coworker who keeps asking clarifying questions when the project is already in production.The manager who is eager—almost too…