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The Energy Audit: When Exhaustion Goes Deeper Than Sleep
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My dog was waiting by the back door, ready to go outside. I stood up from the couch, made it to the top of the stairs, and had to sit down. Not because I was physically injured. Not because I was out of shape. Because I had no energy left. It wasn’t a lack…
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The Support Staff Paradox: Responsibility Without Power
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Your job requires you to hold people accountable. You chase down approvals. You remind managers about deadlines. You follow up on documentation that’s three weeks overdue. You enforce policies and requirements that everyone agrees are important—right up until you ask them to actually comply. And here’s the catch: the people you’re reminding don’t report…
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When Optimism Feels Out of Reach
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A quick note—I missed last week’s post. My computer died (fully, no heroic recovery), and rather than trying to force something together on my phone, I chose to pause and wait until I was properly back up and running. It’s a good reminder for me, and maybe for you too: plans matter, but so…
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Year-End Reset: What You’re Carrying Into Your Career
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As the year wraps up, many of us feel the pressure to sprint through the finish line—tie up every loose end, complete every project, respond to every message, and roll into January with a color-coded plan. But the truth is: you don’t need a perfect ending to create a strong beginning. What matters more…
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The Learning Zone at Work: How We Grow Without Burning Out
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Most workplaces still treat growth like a test: sink or swim, figure it out, push harder.But that’s not how humans learn best. Neuroscience, positive psychology, and experiential education all point to one simple truth: We grow most effectively in the learning zone—not the comfort zone, and definitely not the overwhelm zone. The Science: Challenge…
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Defining the Conversation: Creating Space for Questions and Action
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In the last post, we talked about how questions aren’t always an attack — that curiosity can be a bridge, not a barrier.But sometimes, even healthy curiosity can feel like it’s slowing things down. You’ve probably been there: the team’s deep into a project, decisions have been made, and someone circles back with a…
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Questions Aren’t an Attack
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Do you ever feel yourself tense up when someone on your team starts to ask a question?Maybe there’s that one person who always has something to say — and you can feel your shoulders rise before they even open their mouth. You’re not alone. Questions can feel threatening, especially when we’re under pressure or…
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From Judgment to Curiosity: A Shift That Changes Everything
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Curiosity is more than just a trait—it’s a mindset that shapes how we engage with the world, innovate, and connect. When we choose curiosity over judgment, defensiveness, or assumptions, we: When we enter conversations with curiosity rather than expectation or animosity, we give ourselves a head start on connection, clarity, and problem-solving. Here are…
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From Tools to Traits: What Makes a Great Supervisor?
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We’ve talked a lot about tools for leadership. But no matter how effective your tools are, they’re only as powerful as the person using them. The best supervisors aren’t just process-driven—they’re people-centered. What truly sets great supervisors apart? It starts with: These traits build trust, psychological safety, and motivation—all crucial for engaged, high-performing teams.…
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The Link Between Burnout and Leadership
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I’ve been talking about Burnout and workplace toxicity, but the reality is that burnout doesn’t exist in a vacuum—it often reflects how organizations are led. While individual self-care is vital, systemic change begins at the top. Leaders play a pivotal role in shaping the emotional climate, workload balance, and sense of purpose within their…